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If you were placing an instruction before the service outage, please check your transaction history and/or pending instructions once website service has resumed to verify the status of your instruction. | |
For further assistance, please visit our branches or contact our hotlines as listed below. | |
We apologise for the inconvenience caused. |
Automated Hotlines | Manned Hotlines | |
24-Hour Phone Banking Hotline*
|
(852) 2822 8238 (852) 2822 8238 (852) 2912 3456 |
(852) 2998 9188 (852) 2822 8228 |
Securities Trading and IPO Services* | (852) 2166 6888 | (852) 2532 3838 |
FX and Precious Metal Margin Trading Services# |
(852) 2913 3688 (Enquiry) (852) 2913 3188 (Trading*) |
(852) 2913 3388 |
Investment Fund Trading* | Please refer to 24-Hour Phone Banking Hotline. | |
MaxiInterest Investment Deposit Services* | ||
IPO Bond Services* | (852) 2826 8866 | |
Credit Card Services | (852) 2998 6899 | |
Other enquiries | (852) 2822 0228 |
* Valid phone PIN is required.
# Valid phone PIN for FX and Precious Metal Margin Trading Service is required.