Personal e-Banking service (24 hours): |
Automated Enquiry Hotline |
2822-0228 |
|
Hang Seng Voice ID Enrolment (24 hours): |
Automated Enrolment Hotline |
2998-6698 |
|
Investment fund, Monthly Investment Plan for Funds
and Stocks and Certificates of Deposit services (24 hours): |
Prestige Banking customers |
2998-9188 |
Preferred Banking customers |
2822-8228 |
Integrated Account customers |
2912-3456 |
Other customers
|
2822-0228 |
|
Securities trading: |
Prestige Banking customers |
2521-0022 |
Preferred Banking customers and Other customers |
2532-3838 |
Automated Trading Hotline |
2166-6888 |
Automated Enquiry Hotline |
2166-6822 |
|
FX and Precious Metal Margin Trading Services: |
- Manned Trading Hotline |
2913-3388 |
|
FX2 - FX and Precious Metal Trading Services: |
- Manned Trading Hotline |
2913-3322 |
|
Equity Linked Investments, Capital Protected Investment Deposit and MaxiInterest Investment Deposit Services: |
Manned hotline |
2998-9898 |
|
Credit card services
(24 hours): |
Hang Seng Visa Infinite Card |
2998-8228 |
Hang Seng Prestige World MasterCard / Hang Seng World MasterCard |
2998-8111 |
The Hong Kong Jockey Club Membership Card / The Racing Club Membership Card |
2998-8833 |
Hang Seng Platinum Card |
2998-8222 |
Hang Seng Credit Card / Spending Card |
2398-0000 |
Hang Seng enJoy Visa Platinum Card / Spending Card |
2998-8888 |
Hang Seng enJoy Visa Card |
2998-8188 |
Mainland Toll-free Hotline |
4001-20-8833 |
24-hour Report Lost Card Hotline |
2836-0838 |
|
Personal Loan services: |
Personal Loan Service Hotline |
2997 3882 |
24-hour Application Hotline |
2812 8000 |
|
Mortgage services: |
Mortgage Enquiry Hotline |
2710 2288 |
|
Travelsure, Home Care & other General Insurance: |
24-hours Application Hotline |
2998 9888 |
Existing Policy Enquiry (QBE General Insurance) |
2828 3138 |
|
Medical Insurance: |
Application Hotline |
2998 9886 |
Existing Policy Enquiry (Essential) |
2517 5588 |
Existing Policy Enquiry (Excel/ Excel Plus/ Global Supreme) |
2517 5688
|
Existing Policy Enquiry (Global Infinite) |
2531 8507 |
|
Life Insurance: |
Application Hotline |
2198 7838 |
Existing Policy Enquiry |
2596 6262
|
|
MPF services: |
Hang Seng MPF Service Hotline |
2213 2213 |